USA shipping & tariff info

All USA orders will ship via DHL Express. The delivery time is 7 working days after the purchase date. That includes order handling time and shipping itself.

The import tariff applies to the value of the item only. That being said, the import tariff does not apply to shipping cost. The correct amount of import tariffs will be applied to your cart's item value after the delivery address is entered. 

All orders will be sent to customers using DDP incoterms ("Delivery duty paid") which means there will be no additional cost for your order after you finish checkout.

The structure of shopping cart will first show the selected items and their value. The next line will show the amount of import tariff charged on top of the item value (% of the item price). The last line will show shipping price, to which import tariff does not apply to.

All paperwork and custom declarations will be prepared by my shop prior to shipping and there will be no additional actions required for the customer. Since I will be covering all transport and import cost before the delivery, no returns or cancellations are possible once your order has been handed down to DHL Express. 

You will be prompted to enter your contact phone number during checkout. This is required for DHL Express delivery and it will only be used to that end. You won't receive any marketing or any other content from me to your phones.

I will not require your signature upon delivery, so that you're more flexible about the delivery itself. (to arrange other members of your household to receive the item or a neighbor etc.)

If the buyer isn't available for delivery and/or doesn't collect the order from DHL courier/pickup location, and the package returns to me, I will send the item again only after receiving the payment for all additional costs that may arise in returning the mug to me (return import tariffs, return shipping, new import tariffs and new shipping). Refunds in this situation are not accepted.